Ordering

Off-Premise Ordering

Customers can order right on their mobile devices or computers straight from your website for pick-up and delivery orders. No download is required to make orders.

On-Premise Self-Serve Ordering

With the convenience of scan-to-order, customers can order immediately and save time on dine-in/in-store orders without waiting for staff. All they have to do is scan a QR code to order and pay right on their mobile devices.

Multi-Platform Support

Customers can connect to your online store from various channels by directly opening your website through Facebook, Instagram, TikTok, WeChat and more!

Multi-Language Support

Goopter supports multiple languages to help customers order in their preferred language. Another way to win over your multinational customers.

Multiple Payment Support

Customers can pay using the most secure forms of online payment like credit card, Apple Pay, WeChat Pay, AliPay, etc. or continue using cash or pay later by card for in-store purchases (if business allows).

Order Notifications

Customers will receive order notifications via text and push notifications so they'll know the status of their orders in real-time.

Phone Number Verification

Customers must verify their phone numbers with a text message verification code before ordering to ensure they’re using valid phone numbers.

Delivery Address Validation

The Goopter System (using Google Map API) automatically validates customers' addresses to ensure the provided address is valid for delivery.

Automatic Discounts

Discounts offered by stores will be automatically applied at checkout, so customers know they will always get the best deal.

Public Notice

Customers can see the latest promotional information or store updates right on the store's homepage.

Order Comments

Customers can write additional comments for the store to inform them of any special requests or dietary restrictions.

Order History & Simple Reordering

Customers can view their past order history and reorder their favourites with a single click.

Item Options

Multiple options are supported for each menu item so customers can customize their order to their liking.

Item Search

Customers can search for specific items by name instead of browsing through every menu item to speed up ordering.

Quick Pay

Allows customers to make payments on their mobile devices whenever they want; i.e. customers can pay with their phones for traditional staff-assisted orders so they can leave when they want without the need for cash and card machines payments.

Automated Delivery Fee Calculation

Delivery fees will be calculated automatically to at checkout based on predefined rules set up by the business.

Utensil Option

Allows customers to choose whether they require utensils for their order and reduce unnecessary waste.

Express Checkout

Allow customers to order quickly for on-premise orders without having to provide their information. However, customer information is required for off-premise orders.

Free Consumer Mobile App

Customers can order through Goopter without any download, but the optional mobile app makes it easier to discover new stores, and it's the one-stop-shop for all their ordering needs.

Best-Selling Items

Customers can see the best-selling items to see what other users are ordering and give them a try.


Promotions & Customer Retention

Reward & Loyalty Program

Customers can earn reward points based on their orders to save on future purchases or redeem free items.

Rewards History

Customers can see all the points they've gathered from their purchases and see what they can redeem.


Account Management

Customer Profile

Customers can add their name, phone number, email and other contact information, so you can easily contact them for order inquiries.

Order History

Customers can view all their past orders and order details to see what they ordered and how they paid.

Recently Viewed

Customers can keep track of what they're browsing and see recently viewed stores.

Rewards History

See all the points you've gathered from your purchases to see what you can redeem.

Gift Cards

Keep track of all your gift cards for different stores and view every transaction made through the gift card as well. You may also transfer gift cards to friends and family.

Referrals List

You'll see every person you have referred to use Goopter and see how many points you have earned off their purchases.

What are you waiting for?

Take your business to the next level

PC image

Try risk-free and see how Goopter can revolutionize your business.

Request a free demo